Digital & Technology Consulting
Digital technology is changing how we work. To remain competitive, agile, innovative and responsive, your organisation needs to be part of the digital revolution. At Global Infoswift Consulting, we ensure you receive the most from your digital investments
We’re proud to have earned an unrivalled international reputation providing clients with insight, leadership and innovative solutions to business problems. Powerful partnerships are at the heart of what we do. We leverage them to create extraordinary digital experiences for you.
a . Global Transaction Banking
Utilising our partnerships with Intellect, we help banks to implement a fully integrated, digital transaction banking platform, which serves seamless experiences across the corporate financial supply chain.
b. Digital Core
We help banks to eliminate serious transformational complexities by deploying Intellect Digital Core, which is designed by bankers and guarantees consistent customer experiences and operational excellence.
c. Global Consumer Banking
Intellect enables investment in the best products. Designed around a 360° digital approach, Intellect products represent the best of both worlds including customer experience and operational efficiency.
d. Quantum Central Banking
Intellect Quantum is designed specifically for Central Banks, reducing complexities and driving informed decision-making, risk management, flexibility, integrated analytics, and unparalleled security.
e. Insurance
Intellect SEEC guarantees complete digital transformation, raising the bar on user-experience and reducing overall IT costs by 60% with artificial intelligence and underwriting workstation solutions.
f. FinTech Advisory
Our Fin Tech solutions ensure seamless support and operations through extensive validations, radical simplifications of products, processes, and operations, as well as on-the-job learning for employees.
g. Risk and Treasury Management
State-of-the-art Intellect OneTREASURY empowers traders with two-click trade booking, powerful hedging tools for simulations and ‘what if’ analysis to increase revenue, reduce risk and highlight data.
State-of-the-art Intellect OneTREASURY empowers traders with two-click trade booking, powerful hedging tools for simulations and ‘what if’ analysis to increase revenue, reduce risk and highlight data.
a. IT Assessment
Our IT assessment service provides businesses such as banking, healthcare and manufacturing with key components to ensure IT meets need. Our consultants are equipped with vast in-depth knowledge of latest IT requirements, issues, laws, and new developments.
b. IT Strategy
Our IT strategy initiatives align IT with the business and help to develop capabilities to address a wide spectrum of organisational scenarios, covering strategic IT planning, digital and operating model design, business architecture, and big data analytics.
c. IT Governance and Organization
Our IT governance services enables organisations to align their IT with business objectives, developing effective, efficient processes as a result therefore actualising opportunities, maximising gains, increasing efficiency and automation, and reducing costs.
d. IT Project Effectiveness
Using best practice IT project management, we support and advise the design, development, and implementation of IT initiatives and products, helping to pinpoint areas of success and failure in current and future projects, using Agile or Waterfall philosophy.
In an era of escalating IT security and safety threats, every business is vulnerable. At Global Infoswift Consulting, we have a professional, knowledgeable Technology Assurance team highly experienced in every aspect of IT risk including cyber security, data analytics and social media.
a. Systems and Compliance Assessment
We provide in-depth regulatory experience and know-how to help companies with compliance functions, building the vision and driving strategies, capabilities and reporting activities to conform with best practice standards and frameworks.
b. Risk Management
The Enterprise Risk Management service helps organisations integrate risk management into their business and strategic processes, enabling them to take initiatives to create value, as well as respond to and mitigate risks appropriately.
c. Information & Cyber Security
We provide a comprehensive range of high-level, fully integrated cyber security services to help organisations assess, build, and manage their protection and security, as well as fully understand and respond to any incidents or threats
d. Payment & Data Security
We support clients in designing and implementing security around their critical data and payment infrastructure to support business operations.
e. Forensics
We utilise technology to expertly gather and analyse large sets of data enabling our clients to gather information and knowledge that can be used effectively to conduct investigations, negotiate with regulators, and settle any disputes.
f. Business Continuity and Disaster Recovery Management
Our knowledge and experience enable us to support organisations in the design and implementation of business resilience and continuity for processes and operations, based on long-standing best practice implementations and tested approach.
Customers today require more personalised services. At Global Infoswift Consulting, our digital consultants provide technical solutions for unparalleled client experience, with a seamless strategic approach to state-of-the art digital acquisition and efficient, risk-free implementation.
1. API/Appification
The benefits of creating applications using APIs as building blocks are being recognised as the best way to keep pace with the business and economic challenges facing industries. We support organisations with dynamic solutions to redefine frontiers and innovate with agility and speed.
2. Cloud Computing
Our cross-functional cloud computing services across public, private or hybrid options unlock immeasurable business value, supporting growth, enabling innovation, competitive advantage, agility, scalability, and flexibility, while addressing governance, risk, and compliance requirements.
3. Block Chain
Blockchain vows to bring trust and transparency to a world filled with uncertainty and the threat of fraud. At Global Infoswift Consulting, we support organisations and help them to implement advanced blockchain technology to eliminate inefficiencies created by a lack of trust and transparency.
4. Internet of Things
We assist clients in formulating IOT strategies and ensures all IOT implementations realize intended objective. As industries and businesses explore the exciting topic of the Internet of Things (IoT), we support organisations to successfully compete in the Internet of Things, utilizing these technologies to capture data at every touch point into a centralize data store which is then analysed and insights extracted to facilitate data-driven decision making.
5. Enterprise Resource Planning
We support organisations with a comprehensive and robust implementation of Enterprise Resource Planning (ERP) solutions, overcoming the hurdles and challenges through complete and thorough project and change management, enabling business processes to be managed far more effectively.
6. SMS Business Hub
We provide services to support both small and medium-sized businesses in the optimisation of performance for their clients using technology. Services include strategic planning, product optimisation, process automation, business registration, financial advisory, and business modelling.
7. REGTECH
Through strategic partnerships and technology, we help banks and other financial institutions to comply with rapidly changing regulations in an agile, efficient way, focusing on regulation, data, and people, so that organisations are able to live in a culture of confidence and compliance.
It can be difficult for organisations to make the right decisions, select the best options or gain competitive advantage. Big Data and Web Analytics enable our clients to approach problems and make decisions with confidence based on evidence from logical, structured analysis.
1. ACL AX & Revenue Assurance
We provide support and training for ACL AX data analysis and revenue assurance tools, ensuring organisations have the appropriate strategies to allow for expert data management and analysis.
2. E-Business and Web Assessment
We support organisations in designing e-business strategy and assessing their e-business platforms to ensure the highest level of performance, security, optimisation, and value are attained.
3. Big Data & Analytics
Our big data approach adopts big data tools to provide in-depth insights into customer behaviours, expectations and responses, while also predicting customer needs to meet them in a tailored manner.
Seeking PCI DSS compliance or maintaining your current PCI DSS certification?
You couldn’t be in better hands as we leverage on our deep knowledge and experience garnered from the years of PCIDSS engagements we have undertaken for diverse clients since we became a Qualified Security Assessor (QSA).
So, should you be embarking on the journey to PCIDSS compliance, permit us to guide you through every step as we take you through our “3 steps to PCIDSS certification”
– Diagonostics
– Implementation
– Remendiation Management & Compliance Assessment
We would begin with a Diagnostics phase which would comprise of certain activities of which the first would be a scoping assessment whereby we would consult with your personnel to understand your business and technical operations that would require compliance to the standard. Once these areas have been identified and defined, we would then proceed to conduct a gap assessment on the defined areas i.e. your scope of assessment.
The gap assessment would seek to determine the compliance level of your documentation, processes and information technology infrastructure to the PCIDSS standard. Once this has been accomplished, we would move to the last activity whereby we develop a blueprint which would state the steps required to close the identified gaps as well as improve your organizations security posture.
The diagnostic phase over, we would proceed to the next step: Implementation & Remediation Management. Here, we would proceed to provide support and guidance in the implementation of applicable PCIDSS controls. Our experience would be showcased here as we provide guidance on gap remediation and proffer alternate solutions, where necessary, to ensure the compliance requirements are met. Once all gaps have been closed, we would conduct a mock compliance assessment to ascertain the compliance posture of your firm.
Finally, the compliance assessment would be conducted by our team of certified Qualified Security Assessors (QSA) and the successful evidence of compliance delivered to you.
Our project management skills would be brought to the fore as the activities in each certification step would be conducted based on best practice project management methodologies. We also offer other value-added services such as PCIDSS post-certification support to ensure your on-going compliance journey is as hitch-free as possible.
Whatever your reasons for seeking to conduct Risk or Vulnerability Assessment, a Stress or Penetration Test: regulatory, compliance, internal policy, etc., we would be pleased to avail you of our quality services in the execution of these tests as we leverage on our experience conducting technical security assessments for organisations in diverse industries
Our Security Assessments are based on best practice methodologies such as the Open Source Security Testing Methodology (OSSTMM), Open Web Application Security Project (OWASP) project, Penetration Testing Execution Standard (PTES), and the US National Institute of Standards and Technology (NIST) Technical guide to information security testing and assessment Special Publication 800-115. The application of these best practice methodologies, along with the accumulated knowledge and practical experience of our consultants from diverse IT backgrounds, ensure a focus on establishing the security weaknesses, defects, or flaws existent in your firm’s people, processes, and technologies with a view to mitigate and/or remediate these vulnerabilities with appropriate countermeasures and controls to attain an improved information security posture.
Our approach to a meaningful penetration test will commence with:
An intelligence gathering exercise where information concerning the people, processes, and technologies earmarked for the exercise would be gathered and analysed.
The conduct of a vulnerability assessment on the information assets whereby we would seek to confirm the existence of applicable vulnerabilities.
Vulnerabilities confirmed, we would seek to exploit them using various security techniques and tools.
Once the vulnerabilities have been exploited, our final exercise would be a risk assessment whereby we would rank the vulnerabilities based on the ease of exploitation and damage to your organisation if exploited, among other parameters.
Finally, we would submit reports listing our key findings and observations alongside an actionable roadmap with recommended timelines.
Overall, all our approach to the penetration test exercise would be based on best practice project management methodologies.
IT Governance using COBIT 5 Framework
Information Technology has become pervasive and plays an increasingly significant role in organizations. Our approach towards the assessment of organizations’ IT Process capabilities and its subsequent improvement assist organizations in achieving their objectives for the governance and management of IT. This approach ensures that IT can continually provide benefit to the organization by optimizing resource, minimizing risk and thereby ensuring the strategic objective of value creation. We are effectively equipped to implement IT Governance using COBIT with our team of Certified Assessors and Implementers and our substantial track record in this area. Our four (4) phased approach which is based on COBIT 5 include:
Diagnostics: This phase involves project planning, using an assessment scoping methodology to define the scope of the assessment based on identifying relevant business drivers for IT, and the conduct of a rigorous assessment of organizations’ IT Process capabilities based on the COBIT 5 Process Assessment Model (PAM) and ISO/IEC 33002:2015, Information Technology—Process assessment. The targeted capability level for each IT Process is also defined and compared with the current capability level for each IT Process.
Design: This involves the development of an IT Process Improvement Blueprint and Roadmap based on the IT Process Assessment results which illustrate the as-is status of the selected IT Processes. Actionable improvement practices and activities for the Governance and Management of each of the selected IT Processes are recommended where deficiencies or gaps may exist between the current and targeted capability levels.
Implementation: This involves providing detailed guidance and project management support for establishing feasible and practical solutions for the implementation of the recommendation specified in the IT Process Improvement Blueprint and Roadmap. The improvement practices and activities for the selected IT Processes are prioritized into; immediate tactical, medium term strategic and long term game-changing for implementation. This phase also involves communication and awareness and project monitoring systems to ensure that recommendation are implemented.
Compliance and Assessment: This phase involves the review of the overall success of the IT Process improvement initiative based on the transition of the implemented management and governance practices and activities into normal business operations. Performance metrics are used to monitor the achievement of IT Process improvements and provide details of continuous improvement actions by focusing on the targeted capability level of each of the IT Processes as against the performance of the implemented practices and activities.
Our firms’ multidisciplinary consulting team is grounded in years of hands-on experience and our industry-leading Best Practices focus. With our guidance, companies have been able to maximize their business transformation value – from strategy to execution. We’ll bring lessons learned from those engagements to your unique initiative. Armed with insight from our client experiences, our consultants have the know-how to quickly assess your current performance and the expertise to accelerate your journey to operational excellence.
Our tested and proven methodology, along with our extensive experience ensures the effective and timely implementation of an IT Service Management System (ITSMS) and the eventual certification to the ISO/IEC 20000-1:2011 standard. This standard defines a comprehensive and closely related set of 13 service management processes to effectively deliver managed services to meet business and customer requirements.
Our consulting methodology follows the Plan-Do-Check-Act (PDCA) integrated process-based approach as adapted from the ISO/IEC 20000-1:2011,this approach is targeted at instituting a continuous improvement culture and is interpreted as follows:
Diagnostics: This phase involves project planning, defining the scope of the ITSMS and a rigorous Gap assessment aimed at examining the organization’s compliance to the mandatory requirements of the ISO/IEC 20000-1:2011 standard.
Design: An Implementation Blueprint is developed to address the gaps observed during the Diagnostics phase; this is to ensure conformity with the requirements of the standard.
Implementation/Remediation Management: The actual remediation of the gaps observed during the Gap Assessment is performed during this phase by leveraging on the guidance of the implementation blueprint from the Design Phase. This phase also involves wide-spread training and awareness sessions as well as the provision of adequate guidance on the implementation of the requirements (documentation, processes etc).
Compliance and Certification: The Information Technology Service Management System (ITSMS) certification audit is typically a two (2) stage audit exercise conducted by an Independent Registered Certification Body. The objective of Stage 1 Audit is to assess the readiness of the Service management system for the second phase (stage 2 Audit) which is the actual certification audit. Prior to this two-stage audit, we conduct a mock compliance audit to ascertain and guarantee the organization’s readiness.
Our Trading helps clients run and transform their front, middle and back-office trading operations. We provide buy-side, sell-side and market infrastructure firms with a full-service offering, including systems integration and technology consulting services, to assist in delivering high performance trading and settlement capabilities across all asset classes. This includes strategy, architecture design, operating model work, process improvement, systems building and trading p