We are a team of well trained and committed Engineers with versed knowledge in ATM support in all notable ATM models (NCR, WINCOR, HYOSUNG, and DIEBOLD) backed up by a robust ATM uptime/vendor performance management solution.
KEY SERVICE AREAS
Repairing/Maintaining the ATMs
Sales and Purchase of ATM parts
Recruiting, Training and equipping
our value proposition
We are currently working with our partners in Germany on Pocono and Riverside board compatibility for windows 10. This will reduce the cost of upgrade for windows 10, at the moment, Pocono and Riverside board support Bios and as a result they cannot work on windows 10 but with our solutions in converting Riverside and Pocono board to support UEFI which by extension will also support windows 10.
TOTAL CUSTOMER SATISFACTION
We are not satisfied until you are. We have a state of the art call centre when you call with a service need or question, you receive prompt, courteous attention. Our management & staff will proactively address service issues and discuss any of your changing service requirements.
Our primary objective at Global InfoSwift is to maximize the availability of your ATM by providing rapid response and minimizing unnecessary downtime.
Our contract rates for ATM maintenance are considerably less than our competitors. Additionally, Global InfoSwift has both an extensive parts inventory and an in-house depot repair center, all working to provide you with the parts and equipment that you need at a very competitive price.
QUALIFIED AND EXPERIENCED STAFF
Our technicians have been selected because of their extensive experience with the ATM. Our technicians have been trained to provide service on wide variety of banking. Our management team is experienced in managing technicians, parts inventory and resolving equipment problems. We provide ATM parts, parts repair services, and technical support to ATM maintenance companies across the country, including ATM manufacturers.
LOCAL AND INDEPENDENT MANAGEMENT
Global InfoSwift is locally based, enabling us to respond to changing market conditions and your service needs.
We’re proud to have earned an unrivalled international reputation providing clients with innovative solutions to business problems. Powerful partnerships are at the heart of what we do. We leverage them to create extraordinary experiences for you.