Quality Management

Our quality management training appeals to all learning styles, enhances the delegates' learning experience and achieves a better level of understanding at the end of the course.

Training Courses

  1. Maximize ISO 9001 Performance
    Maximize ISO 9001 Performance is a two-day training course to enhance the continual improvement aspects of an ISO 9001 conformant Quality Management System.

    Designed to help quality managers innovate and progress in their roles, you will learn to be the best in quality management, optimize business processes and prioritize actions that lead to continual improvement.

    You will gain hands-on experience using business improvement tools adapted from the recently launched ISO 13053. And by using these to enhance quality systems you can demonstrate to top management that you can make a lasting positive impact on your whole organization.
  2. Introduction to ISO 9001:2008 Quality Management
    Gain a good understanding of ISO 9001 with our Introduction to ISO 9001:2008 Quality Management training course.

    The one-day training course is designed and delivered by our experienced tutors to help you understand all areas of quality management and its importance in securing future business and stakeholder confidence.
  3. ISO 9001:2008 Foundations for Implementation
    Learn how to apply ISO 9001 to your organization by attending our Implementing ISO 9001 training course. 

    Our expert tutors will help you to understand how to implement a quality management system and how to meet the requirements of ISO 9001:2008 certification.

    Over two days, you will complete a series of practical and written exercises and gain a full overview of how to achieve and maintain a standard of quality that will boost performance and efficiency. With ISO 9001:2008, you can be confident in achieving customer and employee satisfaction.
  4. ISO 9001:2008 Internal Auditor
    By completing our ISO 9001 Internal Auditor training course, you can gain the skills to monitor and improve your quality management system.

    Working with our expert tutors, you will become confident in planning and performing an effective audit, as well as reporting and taking corrective action. You will build trust among your colleagues and customers by delivering a robust and effective quality management system that is ISO 9001 compliant.

    Regular monitoring of quality standards will help you to achieve and maintain international ISO 9001 certification and this two-day course will equip you with the skills to tailor your own internal audit framework. Workshops, presentations and role-play activities will provide solid knowledge of quality standards auditing.
  5. Auditing to ISO 9001:2008 Quality Management Training Course
    Learn how to make sure your ISO 9001:2008 Quality Management System remains compliant through effective and essential auditing with our Auditing to ISO 9001:2008 Quality Management Training Course.

    During this three-day course, you will gain quality auditing skills by learning from our expert tutors, who will share the theory and techniques of world-class auditing to achieve and maintain best practice.
  6. Quality Management Systems Auditor/Lead Auditor Training Course-IRCA Certified Course (A17070)
    Learn the principles and practices of effective quality management system audits compliant with ISO 9001 and ISO 19011, “Guidelines for auditing management systems” - emphasizing your ability to conduct 2nd party assessments of suppliers and sub-contractors. Let experienced BSI tutors guide you through the entire audit process, from initiating the audit through to conducting audit follow-up with this International Register of Certificated Auditors (IRCA) certified course.

    Over 5 days, you’ll develop auditing skills through a balance of formal classroom tutorials, practical role-playing, group workshops, open forum discussions with a written examination on your final day.